Administrative Assistant - Customer Service Representative
Full Time • Manteo - 124147
MIDGETT INSURANCE AGENCY
ADMINISTRATIVE ASSISTANT - CUSTOMER SERVICE REPRESENTATIVE
Kitty Hawk, NC
If you enjoy interacting with people, providing exceptional customer service and are looking for a rewarding career, Midgett Insurance Agency may be the right place for you!
As part of our Customer Service team, you will play an important role in taking care of our existing and new clients. This position requires efficiency with time management, organization and a positive team player. An Administrative Assistant/Customer Service Representative is responsible for maintaining solid customer relationships by handling insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.
Ideal Candidate Qualifications Include:
ADMINISTRATIVE ASSISTANT - CUSTOMER SERVICE REPRESENTATIVE
Kitty Hawk, NC
If you enjoy interacting with people, providing exceptional customer service and are looking for a rewarding career, Midgett Insurance Agency may be the right place for you!
As part of our Customer Service team, you will play an important role in taking care of our existing and new clients. This position requires efficiency with time management, organization and a positive team player. An Administrative Assistant/Customer Service Representative is responsible for maintaining solid customer relationships by handling insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.
Ideal Candidate Qualifications Include:
- Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication
- Have the ability and tact to handle difficult customer phone calls and solve complex problems without direct supervision
- Have a strong sense of urgency, attention to detail, organization, multi-tasking, and time management skills
- Technology and Computer proficiency including agency management systems
- Proven track record of delivering excellent customer service
- Professional and positive attitude
- Ability to work independently and thrive in a team environment
- Property & Casualty license preferred, but not required
Benefits/Perks
- Competitive Pay
- Professional Development
- Job Stability in a growing industry
How to Apply:
Please email resume to careers@midgettinsurance.com for consideration.
About Our Agency:
Founded in 1973, Midgett Insurance Agency is a community-based agency dedicated to supporting our community one family at a time. Licensed in North Carolina and Virginia, our offices are located in Manteo and Kitty Hawk, NC and service the greater Dare and Currituck County areas. We are an independent agency offering a variety of personal, commercial and life insurance products to meet the needs of our clients.
YOUR FUTURE as an Independent Insurance Agent Starts Here
If you’re looking for a career that offers flexibility, job stability, strong compensation, and more, then you’ve come to the right place! Working with an IIANC member agency is a great career choice!
IIANC’s members are Trusted Choice® independent insurance agencies located all across North Carolina. You’ll find nearly 1,000 of our member agencies in small towns and large cities from the mountains to the coast. Many of these agencies are actively hiring to fill vacant positions so there is a good chance that there is a job opening near you!
With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents, the demand for insurance professionals is growing every day! Is this career right for you?
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.
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Career advancement in a growing field
With more than 400,000 job openings in the next five years across the U.S., the insurance industry offers a huge opportunity for employment and career advancement. Plus, the industry continues to evolve and provide new careers paths in sales, customer service, analytics, digital marketing, technology, and more. (Source: investprogram.org)
Flexibility
Insurance can give you a rewarding career and well-rounded life with jobs that are not only fulfilling but may offer flexible schedules and great office culture. In a U.S News and World Report article featuring 'Best Jobs of 2020,' Insurance Agent ranked #2 on their 'Sales & Marketing Jobs' list. (Source: investprogram.org)
Make a Difference
Independent agents are pillars in their communities and active in local organizations, sponsoring sporting teams or supporting charities. Insurance offers you the chance to make a career out of helping individuals when they suffer a loss and need assistance. (Source: investprogram.org)
Job Security
Things change but insurance is here to stay. People will always need it for their car, home, business, travel, and more. The insurance industry touches all aspects of life - and that will not change. (Source: investprogram.org)